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Transcript

OK11: From 30% to 70%: Transforming Your BDR Team's Influence on ARR by Optimizing BDR efficiency

W/ Hugo Dessi, Global Head of BDR, and Board Member at Partoo

Listen now on Spotify, YouTube, and Apple.

Chef's specials:

  • ​How to take over a BDR team and drive results

  • ​​Fixing inefficiencies and leveling up performance

  • ​​Earning a seat at the leadership table (and crushing board meetings)

Discover how to transform your BDR team's performance and significantly boost their impact on revenue.

In this live recording, Hugo Dessi, Global Head of BDR, and Board Member at Partoo, shares his strategies for optimizing outbound sales processes, enhancing cross-functional collaboration, and refining KPIs.

Learn how to increase your team's efficiency, improve account management, and drive substantial growth in BDR-influenced ARR.

Whether you're a founder, GTM leader, or sales executive, this guide to sales team optimization is packed with actionable insights to revolutionize your outbound sales strategy.


Connect with Hugo: on LinkedIn

More context about the Partoo's Sales team:

  • Markets: EMEA, Latam


Some takeaways

Team Structure and Organization

Partoo's BDR team consisted of 32 people with 5 managers across different regions (French, EMEA, LATAM, Italy, Iberia).

The team was initially fragmented by territory rather than operating as a unified global team.

Key Transformations

Reduced account portfolio from 300 to 80 companies per BDR with weekly attributions of 10-15 companies. Initially met with skepticism when reducing account portfolios by 75%, but proved effective for deeper account penetration.

Increased BDR-influenced ARR from 30% to 65-70%.

Raised activity levels from 50 to 200 actions per week through gradual increments. Pushed for significant increase in activity levels (4x increase) despite potential resistance.

Implemented market-specific approach to activities (more calls for Southern Europe, more emails for Northern Europe).

Process Improvements

Implemented a hybrid system: round-robin for SME/mid-market and pairing system for key accounts.

Enhanced cross-departmental communication, especially with marketing and operations teams.

Established structured time management and calendar organization for BDRs.

Management Structure

Found that junior managers and lack of leadership had led to decreased performance standards.

Eliminated the validation rate metric as it was creating misleading performance indicators.


Chapters

00:00 Hugo Dessi and Partoo's BDR Strategy

00:42 Hugo's Journey at Partoo: Initial Challenges and Goals

02:27 Audit and Initial Discoveries

03:28 Team Dynamics and Regional Differences

05:43 Implementing Changes: Reducing Account Portfolios

16:15 Improving BDR Efficiency: Actions and Time Management

19:45 Enhancing Interdepartmental Communication

25:07 Managerial Changes and KPI Adjustments

29:09 Understanding Validation Rates and Performance Metrics

31:14 Impact on Pipeline and Conversion Rates

35:32 Standardizing Meeting Validation and Opportunity Confirmation

38:38 Challenges in Attribution Systems

41:40 Preparing for Board Meetings

44:30 Utilizing AI in BDR Processes

55:22 Improving Conversion from Meetings to Opportunities