OK8: How Pigment Scaled Their BDR Team from 2 to 50 in 3 years with Alexis Valentin, Global Head of BDRs at Pigment

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From 2 BDRs to a 50-person outbound powerhouse: Inside @pigment2141 's Enterprise Sales Machine.

A Former Facebook/Meta sales leader reveals the recipe for scaling Pigment from 50 to 500 employees through innovative outbound strategies.

Discover how to:

  • Build a 4-tier BDR Academy that retains top performers for 2-4 years

  • Structure compensation models across experience levels

  • Implement weekly performance metrics that drive results

  • Create an enterprise-grade tech stack for outbound prospecting

  • Develop business acumen in junior BDRs

  • Transform BDRs into Enterprise Corporate Sales (ECS)

Who is Alexis Valentin?

  • Global Head of BDRs at Pigment

  • Got expertise in outbound and customer acquisition at major tech firms like Facebook and Dropbox.

More context about the Pigment Sales team:

  • ACV: $100k

  • TAM: 50k accounts, companies with 1k+ employees

  • Buyer personas: Finance, HR, and Sales teams

  • Markets: NA, and EMEA

Some takeaways:

Unconventional Career Paths

The creation of an "Enterprise Corporate Sales" (ECS) role represents a fascinating innovation in BDR career development. Rather than pushing BDRs to become AEs after 18 months, Pigment allows them to stay in pipeline generation for 3-4 years while developing deep expertise.

Compensation Evolution

Progressive Pay Structure

  • Level 1 BDRs: 50-50 split between meetings booked and conversions

  • Level 2 BDRs: Purely measured on accepted pipeline

  • Level 3-4 (ECS): Compensated on pipeline volume plus closed deals

Counter-intuitive Management Principles

Team Size Philosophy: The focus is explicitly not on growing headcount but on increasing productivity of existing BDRs. A 20% improvement across 50 BDRs equals adding 10 new hires without the organizational complexity.

Operational Insights

Meeting Quality Over Activity: Some of their most successful BDRs aren't at the top of activity metrics, challenging the common wisdom about pure activity-based measurement.

Weekly vs. Quarterly Management: Despite having long sales cycles (3-6 months), they manage BDRs on a weekly basis rather than quarterly, creating urgency in a typically slow-moving enterprise sales environment.

Controversial Stand: The most surprising takeaway is their stance on remote work - if they could restart, they would only hire in-office BDRs. Their reasoning: complex product knowledge transfer happens better through informal office interactions and lunches with experienced colleagues.

Connect with Alexis:

Chapters

00:00 Scaling from 2 to 50 BDRs

00:47 Alexis Valentin's Initial Challenges

02:29 Building the AdBond Tech Stack

03:58 Hiring and Training Strategies

04:55 Metrics and Performance Measurement

12:33 Compensation and Career Growth

17:50 Evolving Skill Sets and Industry Focus

23:21 Optimizing BDR Activities

25:53 Leveraging Marketing Signals for BDR Success

26:26 Scaling Insights for Effective Prospecting

27:41 Prioritizing Accounts and Engagement Strategies

28:25 Growth Team Philosophy and Account Management

32:34 Segmenting Teams by Company Size

35:00 Hiring and Productivity Strategies

38:32 Enhancing BDR Efficiency and Training

42:41 Adapting to Market Changes and New Techniques

43:59 Reflections and Future Plans