The Non-LinkedIn Research Framework: How to Research Any Account in <10 Min
Including 3 AI prompts.
Every week, I hear the same frustration from GTM leaders and reps:
"This personalization stuff sounds great, but MY prospects aren't on LinkedIn. What am I supposed to do?"
I get it. You've tried. You've searched. You've found:
Profiles that say "Owner at Company" (last updated 2019)
Zero posts, zero activity, zero insights
Maybe a headshot from a decade ago
And you're right to be frustrated.
Your prospects really aren't there:
SMB owners avoid LinkedIn entirely
Whole industries (construction, healthcare, restaurants) are ghosts
Even when they have profiles, they're empty shells
But here's what's really happening while you accept "they're not on LinkedIn" as an excuse...
Your competitors are eating your lunch.
Not because they found some secret LinkedIn hack. But because they discovered something most SDRs miss:
Every business leaves digital breadcrumbs. Mountains of them. Just not on LinkedIn.
Think about it:
That contractor who "doesn't do digital"? Has 47 Google reviews and a website
That restaurant owner "too busy for LinkedIn"? Updates Instagram daily
That manufacturer with no social presence? Just filed 3 expansion permits
The real problem isn't that your prospects aren't researchable. It's that you're looking in the wrong places.
Today, I'm going to show you a research method that works for ANY industry. Even yours. Especially the "hard" ones.
Here's the mindset shift:
❌ OLD WAY: "I need to find things about this person"
✅ NEW WAY: "I need to find problems this company has"
Why this works:
Companies can't hide their problems (they're visible everywhere)
One company insight works for every contact there
Business pain resonates with entire buying committees
Manual account research takes <10 minutes, not 10 hours
With AI, it takes anywhere from 1 to 3 minutes per account
P.S. Last week, I shared 6 AI prompts to help you research and cold outreach mid-market & enterprise accounts 10x faster (especially if your prospects live on LinkedIn). Missed it? You can catch up here.
The Non-LinkedIn Research Framework
First, let's understand how this works.
Think of every business as leaving three types of digital footprints:
Layer 1: Operational Signals (What they DO)
Their industry, sub-industry
Their location
Tools they use/don't use
Processes that are broken
Growth that's straining systems
Layer 2: Digital Signals (What they SHOW)
Website gaps and outdated tech
Customer complaints in reviews
Missing features competitors have
Layer 3: Market Signals (Where they're GOING)
Expansion announcements
Hiring patterns
Industry pressures they face
Now let me walk you through exactly how this works in 3 "impossible" industries...
Example 1: Visualization app for contractors and Remodelers
Where to look:
Digital Experience Gaps:
Website Visualization Analysis
Source: Their homepage, services pages, gallery section
What to look for: Static before/after photos only, no interactive tools
Why it matters: homeowners want to visualize before committing
Red flags: "Call for consultation" as only CTA = losing digital-first customers
Quick check: Search their site for "visualize", "try it", "design tool" = nothing
Lead Capture Sophistication
Source: Forms, CTAs, downloadable resources
Current state: "Get Free Quote" forms asking for phone number first
Why it matters: Design-first leads convert 3x better than price shoppers
Missing: "See It On Your Home", "Try Our Styles", "Design Your Space"
Competitor check: If competitors have visualization = they're losing market share
Customer Journey Intelligence:
Conversion Path Analysis
Source: Site navigation, conversion points, thank you pages
Map their funnel: Homepage → Services → Quote Form (that's it!)
Why it matters: No middle funnel = missing not-ready-to-buy visitors
Missing steps: Explore → Visualize → Save → Share → Quote
Tool tip: Use Wayback Machine to see if they tried and removed tools
Decision Support Gaps
Source: Product pages, galleries, resources section
Look for: PDF downloads only, no comparison tools, isolated product shots
Why it matters: Remodeling decisions take 3-6 months - no nurture tools
Pain indicator: "Schedule showroom visit" everywhere = digital failure
Review complaints: "Wish I could see options" = screaming for visualization
Technology Adoption Indicators:
Current Tech Stack
Source: Website footer, integrations, job postings for tools
Basic: WordPress + Contact Form 7 + maybe Houzz Pro
Why it matters: Low tech adoption = easier to wow with visualization
Check source code: No custom development = quick implementation
Mobile check: Not mobile-optimized = missing 60% of browsing
Digital Marketing Sophistication
Source: Google Ads, Facebook pixels, retargeting tags
Low sophistication: No pixel fires, basic Google Ads only
Why it matters: Can't retarget browsers = wasting ad spend
Visualization impact: Interactive tools increase time-on-site 5x = better ad ROI
PPC opportunity: "Kitchen visualizer" keywords = lower competition
Quick Remodeler Research Sequence:
1. Homepage: Count interactive elements (usually zero)
2. Gallery: Only static photos? No "change style" options?
3. Competitors: Who has visualization? (They're losing to them)
4. Reviews: Look for "wish I could see" comments
5. Calculate: Showroom overhead + lost digital leads = ROI story
Outbound examples:
Example
Hi Sarah, noticed you're using static before/after photos. Curious, what percentage of website visitors actually call vs just browse and leave?
I ask because we helped other remodelers in LA add a 'See It On Your Home' feature, and their consultation requests tripled since adding visualization.
They said the best part was pre-qualified leads who already knew what they wanted.
Have you considered adding visualization to your website?
Example 2: Professional Services Automation App for Marketing Agencies
Where to look:
Agency Scale & Complexity Indicators:
Service Mix Chaos
Source: Services page, case studies, client testimonials
What to look for: 5+ service lines (SEO, PPC, Social, Web Dev, Creative)
Why it matters: Multiple services = resource allocation nightmare without PSA
Red flag: "Full-service digital agency" = tracking profitability per service is impossible
Team & Resource Management Signals:
Hybrid Team Structure
Source: Team page, LinkedIn employees, freelancer job posts
Look for: Mix of FTE, contractors, offshore teams
Why it matters: Complex team = manually tracking hours across 3 systems
Growth Pain Indicators
Source: Job postings, Glassdoor reviews, LinkedIn headcount growth
Key roles: "Operations Manager", "Project Manager", "Traffic Manager"
Why it matters: Hiring ops roles = founder realized they can't scale manually
Operational Efficiency Gaps:
Tool Stack Fragmentation
Source: Careers page "tools we use", footer integrations
Count: Separate tools for time (Toggl) + projects (Asana) + invoicing (QBO)
Why it matters: 5+ tools = data silos, no unified view of profitability
Integration hell: "Experience with Asana, Harvest, and QuickBooks required"
Growth Stage Indicators:
Geographic Expansion
Source: Contact page, "new office" announcements, remote job posts
Multi-location = timezone/resource management complexity
Remote team growth = need unified system more than ever
Quick Agency Research Sequence:
1. Count service offerings (complexity indicator)
2. Check team size growth (scaling pains)
3. Look for ops/project manager roles (manual processes failing)
4. Review their own marketing (inconsistent = overwhelmed)
5. Calculate: Team size × lost billable hours × hourly rate = pain
Outreach example:
"Hey Mike, saw Creative Digital went from 8 to 22 people this year and just opened a second office..
With that many people across different services, how do you track which projects actually make money?
I ask because another agency your size discovered they're accidentally losing $10-30K monthly in unbilled hours and scope creep.
[similar agency] increased margins 22% just by seeing project profitability in real-time.
Have 15 min to show you what they built to fix it?"
Example 3: Solar Panels for b2b companies
"Facility manager doesn't do LinkedIn, but their roof screams 'solar opportunity'"
Target the high-energy users:
Find these energy hogs that see fastest payback:
Cold Storage/Food Distribution
How to identify: "refrigerated warehouse" in description, NAICS code 493120
Energy profile: 15-25 kWh/sq ft annually (5x normal warehouse)
Pitch angle: "Your refrigeration runs 24/7 - solar covers peak cooling costs"
Manufacturing (Multi-Shift)
How to identify: Job postings for "2nd shift" or "3rd shift"
Energy profile: Equipment + lighting + HVAC across shifts
Cannabis Cultivation
How to identify: State license databases, "cultivation facility" permits
Energy profile: 200+ watts/sq ft (50x normal building!)
Key insight: Many utilities charge them premium rates = faster solar ROI
Data Centers/Tech Facilities
How to identify: Backup generators visible, "colo" in name, heavy HVAC units on roof
Energy profile: 100-200 watts/sq ft for cooling + servers
Sustainability angle: Tech companies have public carbon-neutral pledges
Where to look:
Location Intelligence:
Sun Hours + Solar Potential
Source: NREL PVWatts Calculator, Google Project Sunroof
Research tip: 5+ peak sun hours = prime target (AZ, CA, NV, TX, FL)
Why it matters: Phoenix (6.5 hours) vs Seattle (3.8 hours) = 2x faster ROI
Utility Rates
Source: EIA.gov commercial rates, local utility websites
Target zones: $0.12+/kWh commercial rate = strong business case
Power move: Check time-of-use rates - peak rates of $0.30+ = goldmine
Government Incentives
Source: DSIRE database (dsireusa.org), state energy office sites
Key programs: 30% federal tax credit + state rebates + accelerated depreciation
Example: "New Jersey companies get 40% back year one through combined incentives"
Satellite View Analysis:
Quick visual inspection process:
Roof Assessment
Source: Google Maps satellite + ruler tool
What to measure: Flat, unshaded area (ideal: 10,000+ sq ft)
Quick math: Available roof space ÷ 200 = potential kW system size
Red flags: Heavy HVAC equipment, skylights, shading from trees/buildings
Existing Solar Check
What to look for: Blue/black rectangular panels on roof
If yes: They understand value but might need expansion
If no: opportunity to get panels
Sustainability Signals:
Website Mentions
Where to check: /sustainability, /ESG, /about-us/environment
Strong signals: "Carbon neutral by 2030", "RE100 member", "B Corp certified"
Why it matters: Public commitment = allocated budget + board buy-in
Recent Renovations/Triggers:
Building Permits
Source: Local building department websites, BuildZoom
Golden signals: "Roof replacement", "building expansion", "new construction"
Why it matters: New roof = 25-year solar opportunity window just opened
Expansion News
Source: Press releases, local business journals
Keywords: "breaks ground", "new facility", "expansion", "ribbon cutting"
Opportunity: Design solar into new construction = 20% cheaper than retrofit
Quick Solar Research Sequence:
1. Location: High sun hours? High utility rates?
2. Industry: Energy-intensive operations?
3. Satellite: Large, flat, unshaded roof?
4. Website: Sustainability commitments?
5. Calculate: Energy use × rate × solar offset = savings story
Message example:
"Hi Jennifer, Noticed your Phoenix facility has 50,000 sq ft of unshaded roof space.
With APS's new demand charges hitting $18/kW, similar cold storage facilities are eliminating peak charges with solar + battery systems.
Interested in seeing the numbers for your building specifically?"
"But will this work for MY industry?"
Every industry thinks they're unique.
But every business leaves breadcrumbs online and has:
A website (even bad ones tell a story)
Customers (who leave reviews)
Competition (who might be ahead)
Operations (that could be better)
"This seems like a lot of work..."
LinkedIn research: 20 minutes to find nothing
"How do I know what to look for?"
That's exactly why I created 3 prompts (more below).
Here are 3 plug-and-play prompts to get you started:
Prompt 1: Deep Customer Analysis
As always, we start with this prompt to give you the most of the other prompts and train your LLM (ChatGPT, Claude or Gemini).
Act as a world-class market research analyst with 10+ years of experience in B2B customer analysis.
**Your Task:** Analyze
-[YOUR COMPANY WEBSITE URL]
-[YOUR COMPANY CASE STUDY PAGE URL]
-[YOUR COMPANY G2 URL]
to uncover the deepest customer insights that will fuel high-converting outbound campaigns.
**Research Framework:**
**1. SOLUTION IMPACT ANALYSIS:**
- What specific business problems does [YOUR COMPANY] solve?
- What measurable ROI/impact do their customers achieve? (Look for case studies, testimonials, reviews)
- What happens if prospects DON'T solve these problems?
- What alternatives are prospects using today?
**2. CUSTOMER SUCCESS PATTERNS:**
- Analyze 5-10 customer testimonials/case studies for common themes
- What words do customers use to describe their pain points?
- What business metrics improved after using [YOUR COMPANY]?
- What was the "last straw" moment that made them buy?
**3. COMPETITIVE POSITIONING:**
- How does [YOUR COMPANY] differentiate from competitors?
- What unique value do they provide?
- What do G2/Capterra reviews reveal about strengths/weaknesses?
**Output Format:**
1. **Core Pain Points** (ranked by intensity 1-10)
2. **Customer Impact Metrics** (specific numbers/percentages)
3. **Differentiation Hooks** (what makes them unique)
4. **Customer Language** (exact phrases prospects use)
**Research Sources:** Company website, case studies, reviews, LinkedIn posts, industry reports, G2, Reddit.
Prompt 2: The Pain Point Discovery Engine
Run the "Pain Point Discovery Engine" prompt with your industry details to identify where pain points live. Then use those findings to build your reusable scanner.
Here's the prompt:
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